He absolutely lives in a bubble
-
He can be the most intelligent participant but the very incompetent game director. They aren't mutually exclusive. I am not saying he certainly is incompetent, but my impression from WOW Classic TBC Gold the interviews he did is that he don't understand what the players need or he's in a position where he's at the stage of no return and wind up doubling down and defending the game layouts.
When you are a healer doing less complete recovery than your tanks in raid you've fucked up, the guy lives in a bubble and has no idea what the game is like for your average or even top end player because he doesn't bother. He grey parses in raid, and runs 1-3 mythic plus dungeons per week even early on in spots while his guild funnels him equipment probably.
He absolutely lives in a bubble, and I'm convinced he can't understand as many can't who live in these bubbles but the guy is very intelligent, it just doesn't apply to his current job anymore.
Once upon a time that his guilds website was THE place for buy WOW TBC Classic Gold understanding what goes on beneath the hood of this match, and that was spear headed by Ion himself and we believed we wanted someone for him to take ghostcrawlers seat in the table... However, it turns out that just because you're really knowledgeable about something does not mean you ought to be in charge of it.